About Us

At the Megacity Logistics Lab, we address these challenges by bringing together business, logistics, and urban planning perspectives to develop appropriate technologies, infrastructures, and policies for sustainable urban logistics operations.

Our work aims to promote new urban delivery models, from unattended home delivery solutions to smart locker systems, to click & collect services, to drone delivery. We are pushing the limits of existing logistics network designs as future city logistics networks need to support omni-channel retail models, smaller store formats, increased intensity of deliveries, coordinate multiple transshipment points, engage a wider range of vehicle technologies – including electric and autonomous vehicles – and support complex inventory balancing and deployment strategies.

Challenge 2: Evolving Consumer Expectations

The increased penetration of electronics has triggered a boom in the amount of direct shipments from manufacturers and retailers to individual consumers and is leading to the I-want-it-now economy. These direct deliveries exert increased pressure on existing last-mile transportation networks, leading to fragmentation and increased complexity of operations and requiring greater coordination between stakeholders to reach desired service levels (such as 60-minute delivery).